2010-01-23

靠谱企业邮箱帮助目录

类归于：用户帮助 — Corp Email @ 05:44

使用帮助

Webmail Tutorial

2009-07-14

How to Change Your Password

1) For all new email accounts, a default password is used. Therefore, you will need to login to your email account and change your password from the default password. To change your password first go to the web mail website.
http://english.corp-email.com

2) Enter your user name and default password when you see the screen below:

3) After you successfully login, you should see the following screen:

4) Click on Tools at the top toolbar and then click on Accounts. After clicking on Accounts, you will see the screen below:

5)At the next screen, enter your old password a new password of your choice and then again to confirm. Your password should be at least 6 characters long, with a mix of numbers and letters for increased security.

6) After typing in your new password, click on OK at the bottom of the screen.

Remember to use your new password to login to your email.

2009-01-19

如何导出Webmail2.0地址簿、公共地址簿

类归于：用户帮助 — Corp Email @ 06:58

文档对象：用户
发布时间：2009年1月19日
备注：本文档适合已经开通靠谱企业邮箱公共地址簿功能的企业用户

1.菜单<工具箱>-<上传/下载>-点击<下载>选项卡

export_address_book

2.选择公共地址簿

export_address_book2

3.建议导出格式为.csv文件，但由于靠谱企业邮箱导出编码为UTF8，如果直接用Excel打开，如果有中文，会出现乱码现象。

方法1：采用第三方工具转换Utf8-》Gb2312,可以用Excel打开。我们推荐的工具：utf_gb2312转换工具

步骤，打开UTF_GB2312转换工具，选择CSV文件（注意用*.*），选择原文件编码，转换文件编码

方法2：利用Word转换，再用Excel打开

步骤1：在Word中打开CSV（注意不是用Excel直接打开），Word提示是否用UTF-8格式，按确定。

步骤2：在Word不要做任何修改，直接按另存为…(注意必须另存为新文件)，Word提示保存编码，选择Windows默认（GB2312）

按以上2种方法，在Excel打开csv，编码完全正常显示：

如何在Webmail2.0显示公共地址簿

类归于：用户帮助 — Corp Email @ 03:27

文档对象：用户
发布时间：2009年1月19日
备注：本文档适合已经开通靠谱企业邮箱公共地址簿功能的企业用户

1.用户登录靠谱企业邮箱Webmail2.0，菜单<工具箱>-<选项>-<共享>选项卡-<共享文件夹>，选择已经开通的公共地址簿，如图

user_public_address_book

2.左侧树状导航可以看到公共地址簿

public_address

3.撰写邮件时，可以选择公共地址簿，请按下图，1、2、3步骤：

public_address2

如何在Webmail2.0中增加其他第三方邮箱账户

类归于：用户帮助 — Corp Email @ 01:27

文档对象：用户
发布时间：2009年1月19日

靠谱企业邮箱Webmail2.0支持从第三方POP/IMAP中同步查看邮件，并在第三方POP/IMAP服务器保留副本。

登录靠谱企业邮箱Webmail2.0，菜单-》<工具箱>-<账户>-<其他>选项卡-<新增>，如下图

正确输入服务器地址，用户名，密码，协议POP/IMAP.

webmail_muliti_pop

2009-01-06

Corp Email Multi-Path SMTP Services

类归于：用户帮助 — Corp Email @ 13:23

SMTP Relay Services (for solving problems of externally sending of emails home and abroad )

For addresses at which email cannot be sent via email server, use relay service server provided by corp-email.

Corp-Email makes use of SMTP server in China Telecom/China Netcom/Europe/USA to provide oversea email forward service, without additional change of setting by customer, which can automatically optimize route of email sending and receiving to and from external domains and greatly improve success rate of customer’s sending and receiving to and from external domains.

1) High speed SMTP server placed at China Telecom is of top priority, which can generally reach counterpart’s server at once.
2) When the first SMTP server is temporarily unable to reach counterpart’s server or refused by counterpart’s server, spare SMTP server of China Telecom can be responsible for email sending and receiving to and from external domains.
3) For special conditions, email administrator of Corp Email will customize email path, without change of sending method by user. The email can be sent to external domains from SMTP server of China Netcom, greatly improving interconnection between north and south and increasing speed of email sending to external domains in Southeast Asia (Circuit of China Netcom in Southeast Asia is superior to China Telecom).
4) For special conditions, email administrator of Corp Email will customize email path, without change of sending method by user. The email can be sent to external domains from SMTP server of Corp Email in Europe/USA, greatly increasing success rate of email arrival in Europe and USA.
5) SMTP main frame of Corp Email in China Telecom/Netcom/Europe/USA shall correctly set up reversing analysis.
6) Stable operation for six years, with monthly average email system SLA >99.9%.

China_SMTP_Relay_services

2009-01-03

如何通过手机查看靠谱企业邮箱邮件

类归于：用户帮助 — Corp Email @ 14:39

文档对象：用户
发布时间：2009年1月3日

靠谱企业邮箱支持WAP/PDA通过http方式浏览邮件，请打开手机/PDA的浏览器，输入http://m.corp-email.com
输入您的企业邮箱用户、密码就可以登录访问了。
user006

user007

user008

user009

如果您用的是Windows Mobile5和Nokia E系列手机，并且希望我们将邮件推送到您的手机，请和您的客户经理联系，我们提供另外的Push Mail（邮件自动推送）解决方案。
http://www.corp-email.com/pushmail/168.html
http://www.corp-email.com/pushmail/169.html