靠谱企业邮箱帮助手册

2010-01-23

靠谱企业邮箱帮助目录

类归于： 用户帮助 — Corp Email @ 05:44

使用帮助

  1. 如何修改密码
  2. 如何设置Outlook Express
  3. 如何设置Outlook 2003
  4. 如何修改网页邮件语言
  5. 海外用户设置方法

Webmail Tutorial

  1. How to change the password
  2. Outlook Express Setting
  3. Microsoft Outlook 2003 Setting

2009-07-14

How to Change Your Password

类归于： 用户帮助 — admin @ 15:00

How to Change Your Password

1)  For all new email accounts, a default password is used. Therefore, you will need to login to your email account and change  your password from the default password.  To change your password first go to the web mail website.
http://english.corp-email.com

2)  Enter your user name and default password when you see the screen below:

e1

3) After you successfully login, you should see the following screen:

e2

4) Click on Tools at the top toolbar and then click on Accounts.  After clicking on Accounts, you will see the screen below:

e3

e4

5)At the next screen, enter your old password a new password of your choice and then again to confirm.  Your password should be at least 6 characters long, with a mix of numbers and letters for increased security.

6) After typing in your new password, click on OK at the bottom of the screen.

Remember to use your new password to login to your email.

 

 

 

Setting Up Your POP Email Address in Outlook Express

类归于： English — admin @ 13:44

Setting Up Your POP Email Address in Outlook Express

This tutorial shows you how to set up Outlook Express to work with your e-mail account. 

1.Open Outlook Express. In the menu bar, select [Tools —— Accounts].

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2.The Internet Accounts window will appear. Click the [Add] button and select [Mail].

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3.Type in your name and click [Next]. This name is what will appear next to your email address in the header.

4.Enter your email address. Click [Next] when finished.

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5.Select “POP3” as your incoming mail server.
Enter your Incoming and Outgoing mail servers :
Incoming server: ssl.corp-email.com
Outgoing server: ssl.corp-email.com
and click [Next].

6.Put in your mailbox username in the account name field, and the password below. Click Next. Click Finish.

 

—-> STEP B:
Find the new account you just entered in the list of accounts.Double-click the new account name. A Properties dialog box will open.

(1)Click the Servers tab.
Click the checkbox beside “My server requires authentication” (near the bottom of the dialog box).
Click OK. The Properties dialog box will close.
Click the Close button on the Internet Accounts dialog box.

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Go to the Advanced tab, and then change the Outgoing server (SMTP) port from 25 to 995, and then change the incoming server(pop3) from 110 port to 465

outlook6

Setting Up Your POP or IMAP Email Address in Microsoft Outlook

类归于： English — Corp Email @ 12:59

Setting Up Your POP or IMAP Email Address in Microsoft Outlook

This tutorial shows you how to set up Microsoft Outlook 2003 to work with your e-mail account. This tutorial focuses on setting up Microsoft Outlook 2003, but these settings are similar in other versions of Microsoft Outlook. You can set up previous versions of Microsoft Outlook by using the settings in this tutorial.

To Set Up Your E-mail Account in Microsoft Outlook

  1. In Microsoft Outlook, from the E-mail Accounts menu, select Tools.
    outlook11
  2. On the E-mail Accounts wizard window, select Add a new e-mail account, and then click Next.
    outlook2
  3. For your server type, select POP3 or IMAP, and then click Next.
  4. On the Internet E-mail Settings (POP3/IMAP) window, enter your information as follows:
    5. Your Name
    Your first and last name.
    E-mail Address
    Your email address.
    User Name
    Your email address, again.
    Password
    Your email account password.
    Incoming mail server (POP3)
    POP, ssl.corp-email.com or IMAP, ssl.corp-email.com.
    Outgoing mail server (SMTP)
    ssl.corp-email.com

    Click More Settings.

    NOTE: “us.corp-email.com” is an SMTP relay server. In order to use this server to send e-mails, you must first activate SMTP relay on your e-mail account. Log on to your Manage Email Accounts page to set up SMTP relay. If you do not have SMTP relay set up and your Internet Service Provider (ISP) allows it, you can use the outgoing mail server for your Internet Service Provider. Contact your Internet Service Provider to get this setting.

    outlook

  5. On the Internet E-mail Settings window, go to the Outgoing Server tab.
  6. Select My outgoing server (SMTP) requires authentication.
  7. If you did not change the SMTP relay section, select Use same settings as my incoming mail server. If you changed the user name and password in the SMTP relay section of your Manage Email Accounts page, select Log on using and enter the user name and password. The following example assumes you did not change your SMTP relay section in your Manage Email Accounts page.
    outlook5
  8. Go to the Advanced tab, and then change the Outgoing server (SMTP) port from 25 to 995, and then change the incoming server(pop3) from 110 port to 465
  9. Click OK.
    outlook6
  10. Click Next.
    outlo
  11. Click Finish.
    outlook7

 

2009-01-19

如何导出Webmail2.0地址簿、公共地址簿

类归于： 用户帮助 — Corp Email @ 06:58

文档对象：用户
发布时间：2009年1月19日
备注：本文档适合已经开通靠谱企业邮箱公共地址簿功能的企业用户

1.菜单<工具箱>-<上传/下载>-点击<下载>选项卡

export_address_book

2.选择公共地址簿

export_address_book2

3.建议导出格式为.csv文件，但由于靠谱企业邮箱导出编码为UTF8，如果直接用Excel打开，如果有中文，会出现乱码现象。

方法1：采用第三方工具转换Utf8-》Gb2312,可以用Excel打开。我们推荐的工具：utf_gb2312转换工具

步骤，打开UTF_GB2312转换工具，选择CSV文件（注意用*.*），选择原文件编码，转换文件编码

export_address_book3

export_address_book4

方法2：利用Word转换，再用Excel打开

步骤1：在Word中打开CSV（注意不是用Excel直接打开），Word提示是否用UTF-8格式，按确定。

export_address_book5
步骤2：在Word不要做任何修改，直接按另存为…(注意必须另存为新文件)，Word提示保存编码，选择Windows默认（GB2312）

export_address_book6

按以上2种方法，在Excel打开csv，编码完全正常显示：

export_address_book7

如何在Webmail2.0显示公共地址簿

类归于： 用户帮助 — Corp Email @ 03:27

文档对象：用户
发布时间：2009年1月19日
备注：本文档适合已经开通靠谱企业邮箱公共地址簿功能的企业用户

1.用户登录靠谱企业邮箱Webmail2.0，菜单<工具箱>-<选项>-<共享>选项卡-<共享文件夹>，选择已经开通的公共地址簿，如图

user_public_address_book

2.左侧树状导航可以看到公共地址簿

public_address

3.撰写邮件时，可以选择公共地址簿，请按下图，1、2、3步骤：

public_address2

如何在Webmail2.0中增加其他第三方邮箱账户

类归于： 用户帮助 — Corp Email @ 01:27

文档对象：用户
发布时间：2009年1月19日

靠谱企业邮箱Webmail2.0支持从第三方POP/IMAP中同步查看邮件，并在第三方POP/IMAP服务器保留副本。

登录靠谱企业邮箱Webmail2.0，菜单-》<工具箱>-<账户>-<其他>选项卡-<新增>，如下图

正确输入服务器地址，用户名，密码，协议POP/IMAP.

webmail_muliti_pop

2009-01-06

Corp Email Multi-Path SMTP Services

类归于： 用户帮助 — Corp Email @ 13:23

SMTP Relay Services (for solving problems of externally sending of emails home and abroad )

For addresses at which email cannot be sent via email server, use relay service server provided by corp-email.

Corp-Email makes use of SMTP server in China Telecom/China Netcom/Europe/USA to provide oversea email forward service, without additional change of setting by customer, which can automatically optimize route of email sending and receiving to and from external domains and greatly improve success rate of customer’s sending and receiving to and from external domains.

1) High speed SMTP server placed at China Telecom is of top priority, which can generally reach counterpart’s server at once.
2) When the first SMTP server is temporarily unable to reach counterpart’s server or refused by counterpart’s server, spare SMTP server of China Telecom can be responsible for email sending and receiving to and from external domains.
3) For special conditions, email administrator of Corp Email will customize email path, without change of sending method by user. The email can be sent to external domains from SMTP server of China Netcom, greatly improving interconnection between north and south and increasing speed of email sending to external domains in Southeast Asia (Circuit of China Netcom in Southeast Asia is superior to China Telecom).
4) For special conditions, email administrator of Corp Email will customize email path, without change of sending method by user. The email can be sent to external domains from SMTP server of Corp Email in Europe/USA, greatly increasing success rate of email arrival in Europe and USA.
5) SMTP main frame of Corp Email in China Telecom/Netcom/Europe/USA shall correctly set up reversing analysis.
6) Stable operation for six years, with monthly average email system SLA >99.9%.

Corp-Email makes use of SMTP server in China Telecom/China Netcom/Europe/USA to provide oversea email forward service, without additional change of setting by customer, which can automatically optimize route of email sending and receiving to and from external domains and greatly improve success rate of customer’s sending and receiving to and from external domains.

 

multi_smtp_relay_services

China_SMTP_Relay_services

如何去除邮件列表主题的空格

类归于： 常见问题 — Corp Email @ 03:03

文档对象：域管理员
发布时间：2009年1月6日

新版Webmail2.0实施后，系统自动对2009年1月1日前的增加邮件列表（邮件组）外发邮件时自动在主题增加一个空格（如图）
list001

解决办法：
登录靠谱企业邮箱管理系统，选择邮件列表（邮件组），找到“邮件信息”选项卡-》添加到主题（如图），去除空格后保存。

list002

list003

2009-01-03

如何通过手机查看靠谱企业邮箱邮件

类归于： 用户帮助 — Corp Email @ 14:39

文档对象：用户
发布时间：2009年1月3日

靠谱企业邮箱支持WAP/PDA通过http方式浏览邮件，请打开手机/PDA的浏览器，输入http://m.corp-email.com
输入您的企业邮箱用户、密码就可以登录访问了。
user006

 

user007

user008

 user009

如果您用的是Windows Mobile5和Nokia E系列手机，并且希望我们将邮件推送到您的手机，请和您的客户经理联系，我们提供另外的Push Mail（邮件自动推送）解决方案。
http://www.corp-email.com/pushmail/168.html
http://www.corp-email.com/pushmail/169.html

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